returns & refunds policy

At Bubble Paper, we stand behind the quality of our products and want you to feel confident in every purchase. Due to the nature of our packaging products—and to ensure every customer receives brand-new, unused materials—we do not accept returns once an order has been shipped.

If your order arrives damaged, defective, or incorrect, please contact our team within 7 business days of delivery at [your email/phone] with your order number and photos of the issue. We’ll work quickly to resolve the problem, which may include issuing a refund or sending a replacement.

Please note:

• We cannot accept returns for unused products, even if the packaging is unopened.

• Refunds or replacements are only issued in cases of shipping damage, defects, or fulfillment errors.

Thank you for your understanding and for helping us maintain the highest quality standards in sustainable packaging.